CrossFit Reckoning ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you interact with our website (www.crossfitreckoning.com) or submit a form, how we use that information, and the choices you have. By using our site or submitting a form, you agree to the practices described below.
1. Information We Collect
We only collect information you choose to share with us. Depending on how you interact with us, this may include:
- Contact information you submit through forms on our website or through ads on platforms like Facebook and Instagram — including your name, email address, phone number, and any message you choose to send us.
- Membership information if you become a member, including emergency contact, billing details (processed by our third-party billing provider, not stored on our website), and class attendance.
- Website usage information collected automatically — such as your IP address, browser type, pages visited, time on page, and referring site. This is collected through standard analytics tools (see Section 4).
2. How We Use Your Information
We use the information you give us to:
- Schedule and follow up on your free no-sweat intro or trial class
- Respond to your questions and requests
- Send occasional updates about gym events, programs, and announcements (you can opt out at any time)
- Manage your membership if you join
- Understand how visitors use our website so we can improve it
We do not sell your personal information. Ever.
3. How We Share Your Information
We share information only with the service providers we need to run the gym and the website. These include:
- Formspree — processes contact form submissions and delivers them to our email.
- Wodify — our gym management software, used for memberships, billing, and class scheduling.
- Google Analytics — gives us anonymized website traffic statistics.
- Meta (Facebook / Instagram) — if you submit a lead form through a Facebook or Instagram ad, your information is provided to us by Meta and is subject to Meta's privacy policy as well as this one.
- Email service providers — used to send replies and any newsletter updates.
Each of these providers has their own privacy policy and is contractually required to handle your information securely. We will also share information if required to do so by law (for example, in response to a valid subpoena or court order).
4. Cookies and Tracking
Our website uses cookies and similar technologies for basic site functionality and for analytics. The main tools we use are:
- Google Analytics — sets cookies to measure anonymized site traffic and page popularity.
- Meta Pixel (if active) — measures the effectiveness of any ads we run on Facebook and Instagram.
You can disable cookies in your browser settings, or use a browser extension to block analytics trackers. Disabling cookies will not affect your ability to use the site.
5. Data Retention
We keep your contact form information only as long as needed to respond to your inquiry and follow up appropriately. If you become a member, we keep your membership records for the duration of your membership and for a reasonable period after for accounting, legal, and historical purposes.
6. Your Rights
You have the right to:
- Ask us what information we have about you
- Request that we correct or update your information
- Request that we delete your information (unless we are legally required to keep it, such as billing records)
- Opt out of marketing emails at any time by clicking "unsubscribe" or replying to ask us to remove you
To exercise any of these rights, email us at crossfitreckoning@gmail.com and we will respond within a reasonable time.
7. Children's Privacy
Our website and forms are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it.
8. Security
We take reasonable steps to protect the information you share with us. However, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security, but we work with reputable service providers and use industry-standard practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Significant changes will be communicated more directly when possible (for example, by email to members).
10. Contact Us
If you have any questions about this Privacy Policy or about how we handle your information, please reach out:
- CrossFit Reckoning
- 199 Reeceville Road, Coatesville, PA 19320
- Phone: (717) 344-0341
- Email: crossfitreckoning@gmail.com